UX Consulting

For companies whose site or app feels harder to use than it should, research-led UX that makes every visit effortless and more profitable.
illustration of wefixit ux consulting services

At a glance

wefixit delivers research-led UX that makes your site or app effortless to use and more profitable.

  • Usability testing for websites and apps
  • Information-architecture analysis
  • User needs, motivations and behavior research
  • Design review and competitive benchmarking
  • Guided by the golden rule: don’t make me think

Why it matters

Every moment a visitor has to stop and think is a moment they think about leaving.

Confusing navigation and needless friction quietly drain conversions, one frustrated user at a time.

A website is not only about looking good. It should be easy to use and intuitive to its users. The golden rule for UX design is:

Don't make me think!

Users should spend minimal time, if any, to figure out what to do next in your application. The less cognitive work a brain has to do, the easier the experience for the user and the happier will feel at the end. Because he completed what he intended to do, with minimal effort.

The first impression of a website is a big deal. It shapes their perspective for your company. Of course, UX is a very difficult field to get it right from the start. It usually involves a lot of information, analytics, user behavioral studies, human psychology and a lot more.

We always design and develop our projects with UX best practices and data analytics in mind. If you want to improve your users experience on your website, wefixit can be your experienced partner in UX. You can use our consulting services and get ahead of your competition by creating the best experience for your users. We will help you improve your overall website and business quality which will bring you multiple rewards over time.

Our services include

  • Website - app usability testing
  • Information Architecture analysis
  • Research user needs, motivations, behaviours
  • Design review and analysis
  • Benchmarking and Competitive analysis
  • UX Strategy consulting and planning

We have analytical procedures for all aforementioned services, we can present them to you upon request. Contact us for more information.

The outcome

A site that feels effortless: users find what they came for, and more of them convert.

What's included

  • Usability testing for your site or app
  • Information-architecture analysis
  • User needs and behavior research
  • Design review and competitive benchmarking
  • A UX strategy and action plan

Why wefixit

  • The questions We ask why before we quote what.
  • The evidence Research and data, not hunches.
  • The honesty We'll tell you what not to build.
  • The follow-through Advice you can act on Monday.

The work speaks

  • National Bank of Greece
  • Siemens
  • Apifon
  • Camperoni
  • Pfizer
  • EOP
  • ProNatura
  • Codebender
Projects delivered
200+
Years of experience
13
Average PageSpeed score
98%
They did not redesign anything before they showed us the data. Two changes we would never have guessed lifted our sign-ups more than the entire previous redesign did.
Vasilis G.

CEO, Codebender

How we work

  1. Audit Where you stand
  2. Plan Priorities & budget
  3. Implement Execution
  4. Measure Numbers, monthly
  5. Improve Next round

Frequently asked questions

Our site looks good but people do not convert. Can UX fix that?

That is exactly the gap UX work covers. Looking good and being easy to use are two different things, and conversions usually leak at the points where a visitor has to stop and think: unclear navigation, a form that asks for too much, a step that does not explain its purpose. We find those points with research and testing rather than opinion, and then remove them.

Do we have to redesign the whole site?

Usually not. Most of the gain comes from a handful of specific changes that the data points to, which is why we measure before changing any design. We recommend a full redesign only when the problem lies in the information architecture itself.

What does a UX engagement include in practice?

Usability testing of your site or app, an information architecture analysis, research into user needs and behaviour, a design review, and benchmarking against your competitors. It ends with a UX strategy and a prioritised action plan, so you know what gets fixed first. We have a documented procedure for each of these and can walk you through them before you commit.

Do you need access to our users and our analytics?

Analytics access shows us where people drop off, so it helps enormously. Testing with real users is worth even more, and we can recruit participants who match your audience if involving your own customers is not practical. Everything we see stays between us.

Do you implement the changes or only recommend them?

Both are possible. We design and develop in house, so we can take the plan through to a live implementation, or hand it to your team with enough detail for them to do it. On our own projects we apply UX best practice from the start, which costs less than fixing things afterwards.

Find out where your users get stuck

Send us your site or app and the pages that worry you, and we point out what is costing you conversions.

Book a free strategy call

Tell us a little about your project and we will get back to you to arrange a meeting.

Optional: let us know when suits you and we will try to match it.
Personal Data Handling

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